Towards Accountable AI: Hybrid Human-Machine Analyses for Characterizing System Failure

As machine learning systems move from computer-science laboratories into the open world, their accountability becomes a high priority problem. Accountability requires deep understanding of system behavior and its failures. Current evaluation methods such as single-score error metrics and confusion matrices provide aggregate views of system performance that hide important shortcomings. Understanding details about failures is important for identifying pathways for refinement, communicating the reliability of systems in different settings, and for specifying appropriate human oversight and engagement. Characterization of failures and shortcomings is particularly complex for systems composed of multiple machine learned components. For such systems, existing evaluation methods have limited expressiveness in describing and explaining the relationship among input content, the internal states of system components, and final output quality. We present Pandora, a set of hybrid human-machine methods and tools for describing and explaining system failures. Pandora leverages both human and system-generated observations to summarize conditions of system malfunction with respect to the input content and system architecture. We share results of a case study with a machine learning pipeline for image captioning that show how detailed performance views can be beneficial for analysis and debugging

Applying MDP Approaches for Estimating Outcome of Interaction in Collaborative Human-Computer Settings

This paper investigates the problem of determining when a computer agent should interrupt a person with whom it is working collaboratively as part of a distributed, multi-agent team, which is operating in environments in which conditions may be rapidly changing, actions occur at a fast pace, and decisions must be made within tightly constrained time frames. An interruption would enable the agent to obtain information useful for performing its role in the team task, but the person will incur a cost in responding. The paper presents a formalization of interruptions as multi-agent decision making. It defines a novel, efficient approximation method that decouples the multi-agent decision model into separate MDPs, thereby overcoming the complexity of finding optimal solutions of the Dec-POMDP model. For single-shot situations, the separate outcomes can be combined to give an exact value for the interruption. In more general settings, the closeness of the approximation to the optimal solution depends on the structure of the problem. The paper describes domain specific heuristic functions that improve the efficiency of the approximation further for a specific application.Engineering and Applied Science

Stochastic Privacy

Online services such as web search and e-commerce applications typically rely on the collection of data about users, including details of their activities on the web. Such personal data is used to enhance the quality of service via personalization of content and to maximize revenues via better targeting of advertisements and deeper engagement of users on sites. To date, service providers have largely followed the approach of either requiring or requesting consent for opting-in to share their data. Users may be willing to share private information in return for better quality of service or for incentives, or in return for assurances about the nature and extend of the logging of data. We introduce \emph{stochastic privacy}, a new approach to privacy centering on a simple concept: A guarantee is provided to users about the upper-bound on the probability that their personal data will be used. Such a probability, which we refer to as \emph{privacy risk}, can be assessed by users as a preference or communicated as a policy by a service provider. Service providers can work to personalize and to optimize revenues in accordance with preferences about privacy risk. We present procedures, proofs, and an overall system for maximizing the quality of services, while respecting bounds on allowable or communicated privacy risk. We demonstrate the methodology with a case study and evaluation of the procedures applied to web search personalization. We show how we can achieve near-optimal utility of accessing information with provable guarantees on the probability of sharing data

Metareasoning for Planning Under Uncertainty

The conventional model for online planning under uncertainty assumes that an agent can stop and plan without incurring costs for the time spent planning. However, planning time is not free in most real-world settings. For example, an autonomous drone is subject to nature's forces, like gravity, even while it thinks, and must either pay a price for counteracting these forces to stay in place, or grapple with the state change caused by acquiescing to them. Policy optimization in these settings requires metareasoning---a process that trades off the cost of planning and the potential policy improvement that can be achieved. We formalize and analyze the metareasoning problem for Markov Decision Processes (MDPs). Our work subsumes previously studied special cases of metareasoning and shows that in the general case, metareasoning is at most polynomially harder than solving MDPs with any given algorithm that disregards the cost of thinking. For reasons we discuss, optimal general metareasoning turns out to be impractical, motivating approximations. We present approximate metareasoning procedures which rely on special properties of the BRTDP planning algorithm and explore the effectiveness of our methods on a variety of problems.Comment: Extended version of IJCAI 2015 pape

Discovering Blind Spots in Reinforcement Learning

Agents trained in simulation may make errors in the real world due to mismatches between training and execution environments. These mistakes can be dangerous and difficult to discover because the agent cannot predict them a priori. We propose using oracle feedback to learn a predictive model of these blind spots to reduce costly errors in real-world applications. We focus on blind spots in reinforcement learning (RL) that occur due to incomplete state representation: The agent does not have the appropriate features to represent the true state of the world and thus cannot distinguish among numerous states. We formalize the problem of discovering blind spots in RL as a noisy supervised learning problem with class imbalance. We learn models to predict blind spots in unseen regions of the state space by combining techniques for label aggregation, calibration, and supervised learning. The models take into consideration noise emerging from different forms of oracle feedback, including demonstrations and corrections. We evaluate our approach on two domains and show that it achieves higher predictive performance than baseline methods, and that the learned model can be used to selectively query an oracle at execution time to prevent errors. We also empirically analyze the biases of various feedback types and how they influence the discovery of blind spots.Comment: To appear at AAMAS 201